Zoom Scale
INSPIRE Feiyue Large Surface 36-inch Electronic Steam Press New
The press was ordered and delivered in no time. It was amazing and it worked like a charm for about 10 months. The order number is 369351. This was purchased on April 20, 2021. Unfortunately, it stopped working after I heard some sparking on February 10, 2022. I immediately reached out to their Customer Service and was given assurance that someone will help me resolve the matter. Today is March 26, 2022 and till date I have no help from the seller or manufacturer. I was tired chasing and decided to open the press myself and found the issue. I have reached out to the seller today telling them about the problem with the burnt section of circuit board where power enters the board with the hope that I will get a timely replacement of the part to get my press working again.
I will update this review and change the number of stars if the seller or manufacturer takes of this problem with the press by supplying me the replacement part. As I believe then I would have had better customer service.
AVOID FACTORYPURE LIKE THE PLAGUE! THEY SELL THESE DEFECTIVE AND THEN DO NOT RETURN THEM. MINE LASTED A FEW WEEKS BUY ELSEWHERE!!!
Let me use the product for 6 months. Ask me again.
This machine is the best fun I have had in years. Short term renting is a snap with the steam press. I recommend it to all sewers and hosts who want the best turned out beds in half the time.