I haven't gotten it yet. R&L Carriers doesn't even know if it arrived in Norristown, PA terminal. They only know that the railway car that the generator is supposed to be on is at the terminal (supposedly arrived 10pm Thursday) over one week late. The rail car hasn't been unpacked or unloaded and the generator has not been located as of Saturday because they don't do that on weekends. Customer Servive for R&L Carriers is supposed to call me some time on Monday to let me know where, what, and how. It's been a real cluster #$%&. You need to find a different carrier. I will rate the generator if I ever get it and get a chance to use it.
We purchased this workhorse a couple of weeks before we knew we would be iced in for week. Our old 5000 had seen better days after 26 years. When the power went out this unit powered everything we needed, three refrigerators, tv’s, on demand hot water heaters, etc, and had lots of extra power. The best part was being able to use gasoline or propane. This greatly reduced the stress level of worrying about running out of fuel and not being able to resupply. Assembly was easy and the electric start worked as needed. This generator is exactly what we needed and served us well during the worst ice storm in 25 years. We liked the generator so well we ordered a DS5500EH for away from home activities.
I received my Duramax 1300 Eh I perfect order from Factory pure. Unfortunately for me. My cable that I currently use on my smaller generator is not a match for my Duramax therefore I will have to review it at a later date when I get a new cable and vonnector for the Duramax