Customer Service was very good in helping with phone order, estimated delivery date, and 7-year warranty promo application. The only reason for a 4 star vs 5 star review is that the unit as delivered has multiple wear scratches across the front access panel. Perhaps I could get some help with this issue?

locking screw for the transfer switch cover missing, everthing else seems to be in order

Generator ordered and delivered as expected.
Thank you

My generator came in one weeks time. It was in perfect condition and I received a 7 year extended warranty free. The price was much lower than local dealers and it was delivered to my home free. Thanks Factory Pure. I will recommend you to all my friends and neighbors.

Competitively priced. Arrived on time and as expected. Will definitely purchase from here again