I am so disappointed I spoke with someone and they gave me the run around and stated my warranty would not start for 90 days then told me to call Dewalt they left me telling me to take it to 3 locations one in Georgia 130 miles away the one in Fla. Some body help me I don't have money to through away, I didn't go to Harbor Freight because I wanted a company that I Know sells great products so I thought I had made the right decision. Please call me at 706 315-6913 I bought this to make money. PLEASE HELP ME !!
Dewalt doesnt honor its warranty for any and ALL power washers period. If the seller isnt honoring the product it sells, you might as well take the warranty and flush it and your money down the toilet! I suggest reading the return policy closely and the warranty closely, nothing but scape goat wording for both the manufacturer and the seller. Most the parts cost a 1/4 on the cost of the actual unit. $375 for a brass part that literally cost dewalt less then $5 to make! Threads wore out without me even eer adjusting the pressure!
I'm concerned how Pam and team will deal with this issue. The pump is incorrect and inferior to the one that should be on this unit. It is smaller psi and not be suitable for the surface washers I run. I bought this as it says on the website that it would be a 4,200psi machine aka DXPW4240. In addition, the machine is missing a metal bar that protects the gas tank and pump in transit and on job sites. I've opened a case with paypall for help and I'm really confused why they sent a machine with the wrong pump and not a the correct as stated DXPW4240...4,200 psi.
Very powerful machine, no issues at all.