I have a few generators, and only one is not a Champion and was purchased somewhere else other than Factory Pure. Factory Pure’s customer relation is awesome. On my first refurbished generator, the gas tank was rusted inside. They sent me a new one immediately within days. When I call or email them, the response time is awesome. They are knowledgeable and patient. They offer the best warranties and stand by them. This is my place for all my generators and smaller combustible engines and equipment. All my generators from FP work just fine and my smaller one pushes my entire home. I can’t imagine how power I have in the bigger one. Champion is the champ in generators.
I chose to have my generator shipped to a FedEx Freight Depot. The staff at Factory Pure were in close communication to ensure delivery went very well.
Excellent company to work with. Product was delivered within 3 days of placing order online. Great delivery put in garage. Set up was fairly simple. Haven’t tested out yet but will do that soon. I highly recommend factory pure.
Good service and fast shipping