Customer ReviewsWrite a review
Very heavy, very powerful, very well built, very easy to use, and awesome features. Definitely great bang for the buck!
Never worked at all. I was refused a refund or even a swap out. Very distasteful
You send me a used generator tire with mud .
Next customer please minimum clean up your used equipment. 👎
I ordered a DeWalt dxgnr7000 portable generator from factorypure.com. It was a manufacture refurbished. It arrived on time as expected, looked brand new and had an inspection passed sticker on it. Unfortunately that was the only good part. From there on things only went down hill. It did not work! My electrician checked it out too. It did fire up but there was NO voltage coming out, zilch, nada. What a waste of time, effort and money. The only reason I got a refurbished was to save some $$ but that was clearly a bad call. Yesterday I got a brand new one from home Depot. It arrived in a day and works like a charm. Now I am working on returning it sucker and the whole process is so tedious. Of course when you are paying money they process it up so quickly but when it comes to returning it there are always issues, questions, approvals, delays, restocking fees, a lot of back and forth between factorypure and generac ( because factorypure asks you to speak with generac and generac only wants to talk to factorypure). What a mess. Good luck buying a refurbished one from a seller that isn't home Depot or lowes. Do yourself a favor and don't try to save a few bucks here.
I have enjoyed the unit, and it was shipped quick.