Love it,It runs more than I thought it would.
The directions to start it up aren't quite right but a quick phone call and they walked me through it. I use this to power my central AC along with a few other essentials when we lose power.
DuroMax / DuroStar DS13000EH 10500W/13000W Electric Start Dual Fuel Generator New (Red Version of XP13000EH)
Great piece of equipment, put it together started right up on both gas and propane. waiting on electrician to hook plugs to my house.
I have not had the opportunity to use this product yet but I can say that the customer service by Factory Pure was excellent. My order was delivered quickly and as stated and when my order was not available due to being out of stock (as stated when I ordered) they contacted me to see if I would like a comparable model sooner and answered my emails very quickly.