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Customer Service: (888) 978-4993 (M-F 8 AM - 5:30 PM CT)
After Hours/Weekend Sales: (888) 999-1522
We would love to hear from you! If you have any questions or comments, feel free to contact us at any time. Mike, Eugene, or another partner can help with expert advice and support - you can also request a phone call and we will give you a shout.
We typically respond to email inquiries within a couple of hours during the business day. You can also live chat with us via the little widget at the bottom of your screen.
To reach us by mail, contact
FactoryPure13814 Lookout RoadSan Antonio, TX 78233
Customer Service (M-F 8-5 PM CT)
After Hours & Weekend Sales
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Losing power is nothing to worry about any more with the 20 kW generator. When the power goes out your backup generator seamlessly provides power to your home within seconds of a power outage.
Thanks to Symphony® II Power Management System, a smaller home generator system by Briggs & Stratton can meet all your needs and save you money in the process.
A commercial-grade Vanguard™ engine means powerful performance when it matters most.
Overcome extreme elements and hurricane-force winds up to 175 mph with a durable enclosure that protects your investment.
Have a tight lot line? Worried about your curb appeal? Install your generator as close as 18" from your home. Our generators are in compliance with the stringent National Fire Protection Agency 37 standard.
Shopping for the right standby generator for your home can be confusing, but Briggs & Stratton will be with you every step of the way. Complete our web form below or visit the Customer Support portal to get your questions answered.