ComfyGO Majestic IQ7000 Remote Control Limited Edition Electric Wheelchair New

Ordered the IQ-7000 auto fold from Factory Pure and when it came, one of the motors didn’t work, which did not evoke confidence in the product right out of the box. I had to pack it back up and ship it back. They sent me another one, but I noticed that it seemed skinnier and the backrest didn’t cover the back like the 1st one. I measured the width of the seat between the armrests and found it only measured 17.25” and it should be 19”.
I complained and found that the “creative “ way they measure the width is from the outside edge of the posts that are under/holding up the armrests (at the back) and not between the armrests themselves. You lose about an inch and a half so that at the smallest part at the front that your butt has to go through to sit down, is only that 17”. They insisted that all of this model seat area is exactly the same, so I couldn’t possibly have a smaller one, even though I sent pictures of the measurements. They tried to tell me I wasn’t seeing what was clearly seen.
There is also a discrepancy on the different websites concerning the weight capacity. Some say 350 lb and some say 365lbs, but in the owners manual it says 330 lbs. These things matter, because I weigh over 300 lbs and my butt barely squeezes into the actual width of 17”. They will not accept returns, so I’m stuck with a very uncomfortable wheelchair which I paid over $2500 including the warranty. I spent a lot of time looking for the right chair, and if I had known how small the seat was, or how they conveniently measured to fit virtually any size up to 22” if you measured from the outside edges of the armrests…I wouldn’t have purchased it.
In my opinion, this company is without integrity, and I will not recommend this product.

Website showed available and ships within a day, but turns out product wasn't available and not notified fir 3 days. Going on trip and needed product in short time. Vendor worked with supplier and issued a different product, not the preferred but will work and product received in time. There was confusion with product and a lot of back and forth but all came together the day before we leave. Thankful vendor worked out the issues but be careful with online availability and advertising.

Majestic wheelchair is made very well. It does fold in 3 easy steps. I thought it would be smaller when folded but it is quite useable.

Very little assembly required. Chair functions fine in dirt, grass, compacted gravel. It struggles a bit in loose gravel and I havent tried it on snow yet.