I found this to be the best generator in it's price range. The hybrid option is significant plus! Propane lasts twice as long, but if you run out, gasoline is there for your trip to the propane refill. Super simple and works like a charm.
The product was delivered in a large crate. The manual which come with the generator is a basic manual for many models, and some of the instructions are vague and missing information! I try contacting DuroMax and it was impossible to speak with someone, I hung the phone twice after waiting over 15 minutes. I wrote an email and got an answer a day later; After I have assembled the items without instructions. Washers were provided, but not pictured, and/or instructions for it. I was 10 minutes looking for a wooden brace that did not exist. I think they should provide an additional sheet with instructions pertaining to particular models! I did not have any issues with Factory Pure, their customer service, their delivery, nor the product.