Customer Service: (888) 978-4993 (M-F 8 AM - 5:30 PM CT)
After Hours/Weekend Sales: (888) 999-1522
We would love to hear from you! If you have any questions or comments, feel free to contact us at any time. Mike, Eugene, or another partner can help with expert advice and support - you can also request a phone call and we will give you a shout.
We typically respond to email inquiries within a couple of hours during the business day. You can also live chat with us via the little widget at the bottom of your screen.
To reach us by mail, contact
FactoryPure
13814 Lookout Road
San Antonio, TX 78233
Customer Service: (888) 978-4993 (M-F 8 AM - 5:30 PM CT)
After Hours/Weekend Sales: (888) 999-1522
We would love to hear from you! If you have any questions or comments, feel free to contact us at any time. Mike, Eugene, or another partner can help with expert advice and support - you can also request a phone call and we will give you a shout.
We typically respond to email inquiries within a couple of hours during the business day. You can also live chat with us via the little widget at the bottom of your screen.
To reach us by mail, contact
FactoryPure
13814 Lookout Road
San Antonio, TX 78233
Customer Service: (888) 978-4993 (M-F 8 AM - 5:30 PM CT)
After Hours/Weekend Sales: (888) 999-1522
We would love to hear from you! If you have any questions or comments, feel free to contact us at any time. Mike, Eugene, or another partner can help with expert advice and support - you can also request a phone call and we will give you a shout.
We typically respond to email inquiries within a couple of hours during the business day. You can also live chat with us via the little widget at the bottom of your screen.
To reach us by mail, contact
FactoryPure
13814 Lookout Road
San Antonio, TX 78233
Customer Service: (888) 978-4993 (M-F 8 AM - 5:30 PM CT)
After Hours/Weekend Sales: (888) 999-1522
We would love to hear from you! If you have any questions or comments, feel free to contact us at any time. Mike, Eugene, or another partner can help with expert advice and support - you can also request a phone call and we will give you a shout.
We typically respond to email inquiries within a couple of hours during the business day. You can also live chat with us via the little widget at the bottom of your screen.
To reach us by mail, contact
FactoryPure
13814 Lookout Road
San Antonio, TX 78233
Love the price and pressure washer
The pistol holder for the pressure gun came broken however, the actual machine works excellently. I highly recommend this product!
Simpson does not stand behind their warranty. They claim that only manufacturing defects are covered and worn valves on the pump are not covered. My question is how do valves get worn out in 35 hours of use? You absolutely have to purchase an extended warranty with any Simpson product because manufacturers warranty is a sham.
I just opened the box yesterday and the muffler cover is damaged. It would have to have been damaged in shipment unless it was shipped that way. The cover is bent and has a black substance on it in one spot.
The whole process from start to finish was fantastic.