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CONTACT

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We're here to help! CALL or TEXT:

(888) 978-4993

M-F 8AM - 5:30 PM CT

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(888) 999-1522

After Hours Sales

 
 
 
 
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CONTACT US

Customer Service (M-F 8-5 PM CT)

(888) 978-4993

After Hours & Weekend Sales

(888) 999-1522
See us in Inc and San Antonio Business Journal!

Empowering Our Customers

 

FactoryPure was started by two brothers, Michael and Eugene. We are a small business, and the family ownership has created a family culture in our company. For ten years, we have been answering our phones directly – no outsourced call center and no call routing – just an experienced professional in our Texas HQ.

We specialize in power equipment, HVAC, and home appliances, and have an extensive assortment of other product categories – we are an authorized dealer of every brand we carry.

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The Ravitsky Brothers

Our Promise

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Eugene Ravitsky

Co-Founder

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Michael Ravitsky

Co-Founder

Customer Service Elevated

 

We pride ourselves on the contact points through which we communicate with our customers: email, phone, and live chat.  Many people are surprised to call us and hear a human answer the phone!

San Antonio,Texas

 

Our knowledgeable Texas staff are product experts and customer service professionals. Give us a call - we're friendly!

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Customer service

Family Owned

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Authorized Dealers

Thousands of 5 Star Reviews

Customer service

World Class Customer Service

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Fast & Free Shipping Options

Customer service

Family Owned

Delivery Truck

Authorized Dealers

Thousands of 5 Star Reviews

Customer service

World Class Customer Service

Delivery Truck

Fast & Free Shipping Options

Customer service

Family Owned

Delivery Truck

Authorized Dealers

Thousands of 5 Star Reviews

Customer service

World Class Customer Service

When you call, one of our knowledgable Texas team members picks up. You won't hear any "press 1 for this" or "press 2 for that" here.
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Fast & Free Shipping Options