After reading reviews on the AW 3200-E Ashley wood stove for several weeks, and actually seeing it in operation I was convinced this was what I needed to order for my two story log home.
The team at FactoryPure answered the many questions I had even doing physical measurements of the fire box to give me an idea of the length of logs I can use. I like to burn logs by placing them straight in insread of side to side. You can easily place an 18" inch logs in with room left over and not worry about closing the door. Front to back in the fire box you have 21" inches. FactoryPure explained they would place the order with the munufactuer and they would confirm the order. At that point the stove would be anchored to a wood pallet and then a wood box would be framed around the stove to protect it from damage. Then it was covered with a heavy cardboard box. Three days laterthe factory notified me my stove was shipped and gave me a tracking number to follow it from Tennessee to here in Michigan. Within 8 days it's here at my house.
Okay, we removed the cardboard box and found the stove covered with a plastic sheet and bolted down to a pallet and inclosed with a wooded box frame. Very strong and clean we no damage to the stove. The factury did a great job! The AW 3200-E is very well made. Again, I saw this stove in use this past winter and was impressed. Now to get my chimney ready. I took several pictures of the stove, inside and out. My buddy told me not to wait and get it ordered. When the cooler weather gets here I would have trouble locating one. A lot of the stores that normally carry them in their showrooms just order straight from the factories. Thank you. Dave
We just received our new wood burning stove. From the order to shipping everything went extremely well!