Was very pleased with the whole purchase process.
Extremely easy and helpful in ordering this product.
I would absolutely order this product again from Factory Pure. Great customer service and great product. Great job, Factory Pure..
I purchased a champion gasoline generator and paid for the conversion kit to be pre-installed. There is a general lack of instruction that created some confusion. First it arrived in good shape and packaged well, but I didn't see the large regulator attached that I was expecting. Just a tube coming out. Having never done this before I was at a loss.
The additional parts (including regulator and spacers etc.) came separately and required installation. Factory Pure installed a gas shutoff and pre drilled some holes to make it easy to mount the regulator in the proper place. It was all done really well. After installation and oil added, I filled it with enough gasoline to break in for 5 hrs before first oil change. Great! But I must knock off a star for the instructions....something easily fixed.
I haven't had an opportunity to attempt to run it off propane or NG yet so I can't comment on that, but there are many who have used the supplied kit in a DIY setup so I'm sure it will be good.
I'd still do business with them again based on my experience.
Was unable to use the generator. Have no feedback
So far so good! I have only used it on propane but it has easily fired up the 15k BTU A/C with no problems up at 7000ft elevation. I didn't really expect any problems but you never know. It would be nice if the tri fuel kit came with instructions on how to switch between fuel sources. Maybe you don't do anything I'm not sure. I will give Factory Pure a call before going on a trip where the generator is a must have. Love it so far without having the need for gasoline!
Put in a couple bolts and nuts, hooked up the hose and turned on the propane. There ya go. I did add some washers because it bolts to plastic. Seems very secure now.