The stove does not burn without a lot of smoke getting into the house. The technicians are trying to help by locating a nearby technician who can help figure out why the vacuum is not working. The stove has great potential, but has failed so far. We are very disappointed.
love it it came on time and is in perfect condition. Works amazing starts fast. Puts out tons of heat. Easy to use
Everything about this stove is great except the hopper. Doesn't fit a whole bag, and the pellets don't drop so the stove goes out with half a hopper full. Incredibly irritating. Going to reluctantly buy the hopper extension to see if that fixes this ridiculous issue.
This is the second year we have used this comfortbilt pellet stove. I can't say enough about it. It does what they say and heats our house very nicely without all the mess we used to have with a wood stove. My wife doesn't have to dust as often as she did when we were burning wood.