Liked the style and color of the burgundy. Received the first one damaged badly from shipping and contact customer service. They have excellent customer service and sent a replacement right away.
ComfortBilt HP50 2,200 sq. ft. EPA Certified Pellet Stove with Auto Ignition and 47 lb Hopper New
I ordered the Comfortbilt HP50 stove on a Saturday morning, it left the facility in NC that day, arrived in Jersey by Wednesday and it was installed that same day. Terrific service, great stove. It normally is on the lowest setting and it provides secondary heat for a 2000 sq ft home that is otherwise electric heat. You bet it pays for itself. Also quiet,easy to maintain.
Ordered our Comfort Bilt stove. Came as advertised, on time and what a great product. Couldn't be happier with our purchase experience from Factory Pure, competitive pricing. Excellent customer service and delivery.
Installed stove no problem but the instruction book might have been put together by a grade schooler, so went to YouTube and even though that helped my stove wasn't the one in the video? Figured it out enough to run it on manual and was impressed with the stove itself. Again went back to manual and there is zero illustration of the HP50 showing all the parts and there function or part #'s etc. Prime example was I'm assuming that's a damper on the front door of the stove but again not in the book or how it is to be used??? We were in a spot where we didn't have a signal so it was kind of a cluster to figure things out. I just hope this isn't shadgetting answer on the programming of the HP50? Not impressed with instruction in Michigan. 11/19/19