Unit cools well, however, it is very noisy and makes sleeping in that room difficult. Additionally, hot air leaks from around the hose exiting the unit. I put tape around the hose connection and it helped.
Product was just as described and shipping was quick.
Our sons upstairs bedroom was always a sauna in the summer. This unit has solved that at a fraction of a mini split!
I have owned two Delonghi portable air conditioners for about four years. Recently one of them stopped working so I found a refurbished one of the same model from Factory Pure. It is very nice looking with no marks and is cooling our bedroom. It does seem to be louder than our other others for some reason which gives me pause, but hopefully it will last as long as the others. Factory Pure service was excellent.