the worst experience. I wanted a generator that used propane and gasoline and they were sending me a gasoline only one. The same day I placed the order they were sending it to me and when I saw that it was not the correct one I sent it to cancel and they told me that it was impossible now, because the order was already to be sent. No one could stop that order with a single phone call. They sent it and I had to contact the shipping carrier to return it. That return charged me 408 dollars. Incredible how badly the customer service system of this company works. My recommendation is that you never buy anything there, because they send you what is not and then you have to pay out of pocket for their mistake. Sorry the worst.