Customer ReviewsWrite a review
I bought one from a Generac dealer and had it installed by them. Two weeks after the warranty was up, it stopped working. They would not honor the warranty. Poor quality.
Generac 7169 Mobile Link 4G LTE Remote Monitoring Feature For Standby Generators New
Works very well. Support staff is exceptional. Provided amazing service.
To start we bought our Generac generator a little over 6 years ago and it came with a 2G Mobile link built in and it worked fine until the beginning of 2020. I kept on losing signal to the Mobile link. Well I was told that Verizon wasn't still supporting the 2G anymore and was removing their towers feeds, GRR,
So the fix is to buy a 4G Mobile link. I did read some of the reviews and some said it was hard to hook up. Truth be told it was very easy to hook up. Reason is that Generac already has everything in the box. For me I just removed the old Mobile link and plugged in the same wires. Made my call to Mobile link customer service and gave them some numbers and the magic happen in about 10 minutes... Perfect now I am about 4 hours away and If my Generator is running it lets me know and then I call my neighbors to see what is going on and all is good. It also didn't lose any of my already saved info. Meaning time of exercise and maintenance schedule. Love Mobile link! Just one more thing to help me sleep better!
Part arrived when it was supposed to, connected it and worked as described.