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Customer Service: (888) 978-4993 (M-F 8 AM - 5:30 PM CT)
After Hours/Weekend Sales: (888) 999-1522
We would love to hear from you! If you have any questions or comments, feel free to contact us at any time. Mike, Eugene, or another partner can help with expert advice and support - you can also request a phone call and we will give you a shout.
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FactoryPure13814 Lookout RoadSan Antonio, TX 78233
Customer Service (M-F 8-5 PM CT)
After Hours & Weekend Sales
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Take your generator outside, run it in rain or wet weather and use GenTent to avoid CO poisoning, electrocution and generator damage. GenTent withstands forecast winds up to 70mph, snow load up to 18" and rain up to 12 inches per day. This is our direct connect model for extra large (typically over 10,000W) round tubed open frame generators. In either our TanLight or GreySkies color and USA Manufactured. Simply Clamp it, Frame it and Cover it in three easy steps!
This product comes with a 3 year factory warranty. The warranty period for hardware components is 3 years, the warranty period for Stormbracer canopies is 1 year.
Read other reviews saying they were reluctant to buy a generator through factorypure as well but I could not get the unit locally through Steensma's lawn and power here in Kalamazoo, MI. Was told they may not get them for over a year. Ordered mine through Factory Pure and a few days later the freight trucking co called me to schedule a delivery. Item arrived well boxed. Put it together and unit fired right up. Tested panel and all seems to work. Very happy to have the generator. They say buy local but sometimes you buy it where you can get it!.
When my Gen tent arrive I had trouble putting it together, I immediately call the toll free number that was included, I was amazed at how helpful the team member was. He help me understand how to install the item.
This gentent is awesome, fits great but make sure you read the instructions! It’s very basic but if you’re installing this on a generac 15000 or 17500 it has a specific section for these models! Factory Pure is a great price and deliver on time in perfect brand new condition
Very good cover, easy to install although for my generator I needed to replace the handle and get an adapter kit. Everything went well and I am very happy with the cover.