Read other reviews saying they were reluctant to buy a generator through factorypure as well but I could not get the unit locally through Steensma's lawn and power here in Kalamazoo, MI. Was told they may not get them for over a year. Ordered mine through Factory Pure and a few days later the freight trucking co called me to schedule a delivery. Item arrived well boxed. Put it together and unit fired right up. Tested panel and all seems to work. Very happy to have the generator. They say buy local but sometimes you buy it where you can get it!.
When my Gen tent arrive I had trouble putting it together, I immediately call the toll free number that was included, I was amazed at how helpful the team member was. He help me understand how to install the item.
This gentent is awesome, fits great but make sure you read the instructions! It’s very basic but if you’re installing this on a generac 15000 or 17500 it has a specific section for these models! Factory Pure is a great price and deliver on time in perfect brand new condition
Very good cover, easy to install although for my generator I needed to replace the handle and get an adapter kit. Everything went well and I am very happy with the cover.
Some body got ahold of the design enginer/s and made them do it right. The GenTent deserves 10 stars. It fits, it works and it even looks great! Got it in time for the snow and ice storm now its weatering the monsoon's. Dry as a bone underneath the GenTent. I'm going to eventually get the smaller GenTent for my smaller generator. Also to add customer service is outstanding too!!!