The first shipment went astray--to Texas instead of my home in Georgia. When I called after 15 days, your representative suggested I check with my neighbors to see if the huge box arrived and they forgot to mention it to me. Silly. I went on Fed Ex, saw that it went to Victoria, Texas, then called you again. This time Seth fixed the problem and it arrived in 5 or 6 days. Don't know whether it was Factory Pure or FedEx who originally mixed this up.
It was new but open box. it wasn't the model I ordered it didn't work at all, it was damaged and it was missing pieces. It was sent back to the manufacturer. I am waiting for it to be returned hopefully in working condition
The stirring tiller seems wobble and not sturdy. The ride is comfortable. I wish the seat swiveled and the handles for driving were longer. I would like a little more leg room as my legs start to cramp after awhile. I do have a bit of a problem getting it into/out of the car. It is very easy to assemble and fold away.