Customer Service: (888) 978-4993 (M-F 8 AM - 5:30 PM CT)
After Hours/Weekend Sales: (888) 999-1522
We would love to hear from you! If you have any questions or comments, feel free to contact us at any time. Mike, Eugene, or another partner can help with expert advice and support - you can also request a phone call and we will give you a shout.
We typically respond to email inquiries within a couple of hours during the business day. You can also live chat with us via the little widget at the bottom of your screen.
To reach us by mail, contact
FactoryPure
13814 Lookout Road
San Antonio, TX 78233
Customer Service: (888) 978-4993 (M-F 8 AM - 5:30 PM CT)
After Hours/Weekend Sales: (888) 999-1522
We would love to hear from you! If you have any questions or comments, feel free to contact us at any time. Mike, Eugene, or another partner can help with expert advice and support - you can also request a phone call and we will give you a shout.
We typically respond to email inquiries within a couple of hours during the business day. You can also live chat with us via the little widget at the bottom of your screen.
To reach us by mail, contact
FactoryPure
13814 Lookout Road
San Antonio, TX 78233
Customer Service: (888) 978-4993 (M-F 8 AM - 5:30 PM CT)
After Hours/Weekend Sales: (888) 999-1522
We would love to hear from you! If you have any questions or comments, feel free to contact us at any time. Mike, Eugene, or another partner can help with expert advice and support - you can also request a phone call and we will give you a shout.
We typically respond to email inquiries within a couple of hours during the business day. You can also live chat with us via the little widget at the bottom of your screen.
To reach us by mail, contact
FactoryPure
13814 Lookout Road
San Antonio, TX 78233
Customer Service: (888) 978-4993 (M-F 8 AM - 5:30 PM CT)
After Hours/Weekend Sales: (888) 999-1522
We would love to hear from you! If you have any questions or comments, feel free to contact us at any time. Mike, Eugene, or another partner can help with expert advice and support - you can also request a phone call and we will give you a shout.
We typically respond to email inquiries within a couple of hours during the business day. You can also live chat with us via the little widget at the bottom of your screen.
To reach us by mail, contact
FactoryPure
13814 Lookout Road
San Antonio, TX 78233
Factory pure will take care of you if something happens to your scooter under warranty don’t bother trying to contact nanrobot there no help
Throttle switch only works half way point. Factorypure has responded but Nanrobot company is not responding. Good luck on Nanrobot honoring their 6month factory waranty if they cant even be reached or return emails both to my email or even Nanrobot company responding to Factorypure.
Great scooter, really fast delivery. Ordered on Friday, received on Tuesday. My buddy with a WideWheel tried my D6+ and ended up ordering the same one. I told him to use Factury Pure so he ordered Sunday night and received it today.
Came in a oerfect. Package the 2 front and back bumper or fender not sure there name , the holes do not line up with the fork it self, I have to get e dreamer to make holes wider for that way it can line up and have no issues puttin the screws. I should of read the specs 80 pounds is heavy when your going up 3 or 4 flight of stairs in the 5 boroughs, , but other then that I love the scooter
NanRobot D6+ Foldable Lightweight 2000W 26ah 52V 10" Electric Scooter Black New