I ordered this roller the first week in July. It arrived in the middle of August. There were no instructions for assembly or manual. The end covers were also missing. After 2phone calls I received 1cover and the package was damaged. After another phone call I was assured that the covers would be sent. It is now September and they have not arrived.
Fantastic product. However, assembling it and attaching the solar cover is a bit labor-intensive but well worth the aggravation. I am a little concerned about the quality of the remote controls.
Lot better than the 12,000 we were first quoted