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Simpson ALH4240 Aluminum CAT 4200 PSI 4.0 GPM Honda Gas Pressure Washer New
DuroMax XP13000EH 10500W/13000W Electric Start Dual Fuel Generator New
Generac 7210 Guardian 24kW Standby Generator WiFi w/ 200 Amp Automatic Transfer Switch New
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Wood or Pellet Stove Inserts
Roborock S6 MaxV Robot Vacuum Cleaner with ReactiveAI and Intelligent Mopping with Alexa and Google Assistant Black New
Discount Mobility Scooters
Dewalt DXGNR8000 8000W/10000W Auto Idle CO Protect Electric Start Generator Manufacturer RFB
Customer Service: (888) 978-4993 (M-F 8 AM - 5:30 PM CT)
After Hours/Weekend Sales: (888) 999-1522
We would love to hear from you! If you have any questions or comments, feel free to contact us at any time. Mike, Eugene, or another partner can help with expert advice and support - you can also request a phone call and we will give you a shout.
We typically respond to email inquiries within a couple of hours during the business day. You can also live chat with us via the little widget at the bottom of your screen.
To reach us by mail, contact
FactoryPure13814 Lookout RoadSan Antonio, TX 78233
Customer Service (M-F 8-5 PM CT)
After Hours & Weekend Sales
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What's In the Box:
Every QuietKat product comes with a one-year limited warranty against manufacturing defects in materials or workmanship on its battery, controller and motor assembly. QuietKat frames come with a lifetime warranty.
This warranty applies only to the original registered owner of the QuietKat and is not transferable.
This limited warranty does not apply to normal wear and tear, malfunctions, or failures due to abuse, neglect, improper repair, improper maintenance, alteration, modification, accidents, or other improper use.
The one-year warranty on QuietKat’s lithium-ion batteries from the date of original purchase does not include damage from power surges, use of improper charger, improper maintenance or other such misuse, normal wear or water damage.
If a component is deemed to be defective or damaged without user error or other improper use, QuietKat will assist in replacing that part. This includes any parts deemed to have been damaged in shipping. We will not replace any part deemed to be damaged by the user.
In the case of a repair or parts replacement under warranty, we will work with the owner to find a local certified bicycle repair shop to make the necessary fix. QuietKat will also cover the associated repair labor fees, only if the scope of service is agreed upon prior to the fix. The owner may also return the unit to QuietKat to make the needed repairs, but will be responsible for shipping costs each way.