It's hard to open. The digits on the key pad are hard to read. It needs a better and larger font for the numbers. The round knob is hard to turn, especially for someone with older and arthritic hands. It should have a handle to turn instead of the round, and relatively flat knob that is hard to grip. The light inside is also too dim. Brighten it up. The top holster for a pistol is located so when a pistol is in it, the door won't close because it impacts the upper shelf. So I don't give the safe very hard marks. The design of this safe wasn't thought through very well. It seems like those all should be relatively low cost upgrades on the manufacturers part. Please do better.