I ordered a DuroMax DX and received a DuroMax HX. The switch of generators happened without me being informed. I ordered one and receive the discontinued model is not fair to me as the consumer. I understand they are same unit, but there cosmetics and the model are different. I do believe I should be compensated a small and fair refund the change in my order that I did not request. This portion of the order I am about 75% satisfied.
The delivery and emails informing of the tracking was super great! The delivery guy for Magnum was super nice and efficient! I was 100% satisfied with portion of my order.
Sincerely
Joel Kleinschmidt