This is the worst purchase I have ever made in my life. The gas poured out of the carburetor when I selected the gas option. The exhaust valve was completely off the push rod. Installed a new carb, valve lash, generator don't put out any voltage rotor and stator assy along with the AVR are no good and has 245 hours on it, Not the mentioned they would have about 50 hours. Gas tank dented and I should deserve a refund for this misrepresented advertised generator. Notifying face book and the better business bureau for this misrepresented sale as well as my credit card company. You can have your generator I want some retribution.
Very disappointed! We didn't even make it thru a tank of gas. Call customer service.They had us test it according to their instructions. They sent us extra part to fix it our selves. Found out at this point one of the brush contact blew apart. They shipped us a new one. Only to find out the frame was torqued. Several things were damage. We sent them pictures only for them to say it was merely cosmetic. Needless to say we are done with Firman.We would never purchase another one. Both are going back! Our 12 year old generator was more reliable. No issues over 12 years!
Great deal on a good genny. Fired right up with propane then with gas, had to put in a gallon to get it going. My dad lives in Montana and losses power 6 to 8 times a year. Gives me peace of mind knowing he can run his whole house on a genny for less than a Honda 2000. I put a ground wire to the earth from the frame , my electricians idea. Love it.
The the delivery of excellent. I was informed when they would arrive and the delivery person was very helpful....very kind.