Very easy process from purchasing to deliver
It has met our expectations at this point. It is a well designed unit, easy to understand, easy to access. I am pleased with this purchase
Buying a generator will give you peace of mind when the project is complete but it will cost you some money. I paid $2800. for my generator and auto transfer switch then I poured a pad another $40. another $65. propane supplies another $85. electrical supplies, Another $100. to the propane company to make the last connection and $2000. for the electrician to finish the job.
Factory Pure was easy to work with my generator showed up a dented panel and they had a replacement order sent out quickly.
The Generator and switch can be purchased almost anywhere. Factory pure makes the difference. Their service is second to none!
I knew from the start that I wanted a Generac. The only question was, who to get it from. FactoryPure had a good price, but no frills or confusing extras to have to consider, so we bought it from them- They shipped on time and gave us a tracking number- the unit (an 11kw/10kw standby generator) was delivered on time (5 days) in a liftgate truck- the unit was sent directly from Generac in Wisconsin. I have no complaints about the interaction with the company.