Generac GP15000E 15000W/22500W Gas Generator Electric Start New

Overall everything went ok, however the generator came with a lot of missing hardware. Your website really helped us out with this. The generator came with extras for tune up later. Works perfectly and love it. Thanks David

Couldn’t be happier with generator. For the free shipping u better read all the fine print. As u notice they don’t mention where it’s clearly visible that it ships freight and stipulations apply. They hide this and then lie to u when u find out about stipulations and tell u they sent u a form/receipt saying this. When I asked for proof they sent this they sent me a list of things they sent. Anybody can type a lying list that’s exactly what it was. I asked that they copy paste the email with the date it sent. They said they don’t do that. Also I see they fixed their lie they use to have stating this generator came with a 3 year warranty. I called generac and reported this false advertisement and they said it would stop which it has now. This company can’t be trusted so do your research read the fine print and ask questions which they’ll lie to u about. Wonder if this review will be posted as my last one wasn’t. They only post the good. I’d never order anything from this company again.

Purchase and delivery went fine. Assembly went fine. Push the start button and nothing. Talked with Generac 'help' line - them reading from some script asked about having fuel and oil - finally got it across that it was an electrical/started issue. they gave me closest authorized repair - Precision Engine in Gainesville, TX. They were great and found loose wire connection into circuit board and fixed - no charge (they did not even charge warranty because of the paperwork involved.
So generator works fine now but being DOA on arrival caused me a lot of extra work and down time. Don't know where the wire got loose from factory test to my house but the plug was loose and it had a clip connection so had to be poor orginal connection I think.

when I get an email about a review that a company wants from there services, I will always try and take the time to write one. I went on many different websites to try and get this specific generator, and I ended up ordering one from NorthStar, not realizing that it was supposed to be delivering to me in a couple months... I saw the exact same model on factory pure and it was for less money so I called and they said they had them in stock and I thought about just waiting for the other generator to come in because I had already ordered it and thought it would be coming in in a couple of weeks. The guy I talked to said "look at the delivery date" and that's when I found out that it was for months I wouldn't be receiving it. I immediately withdrew my order from them (who really is a good company that I still use a lot) and went with factory pure and got it in just a couple of weeks.

very nice generator shipped fine and no dents no scratches. had to put it together which was a little bit of a pain because it was awkward but when it was done was a very sturdy generator.

I appreciate the information that this company had on their competitors, it helped me out immensely because I was in a time crunch. these guys new what they were talking about.

Very nice product, I couldn't be happier. My only complaint is assembly directions stink. I just looked up a YouTube video.