the shower head was broken. I had to replace it. add $20
it had 2 screws that were striped. add $1
I have not tried it yet but, plan to next week. I will let you know if it fires up when I do.
The water heater is great. We do have an issue with the pressure not being enough to keep it lite, however it does heat fast and gets really hot. The pump however is not what I expected. It is made to be used with a camper. It does not come with it's own power source. However, once my husband got that figured out it has worked ok. It is very loud thou. So I gave this product a 3 because of the issues with the pump not because of the heater which I would give a 4.