Contact Us

Customer Service: (888) 978-4993 (M-F 9 AM - 5 PM CT)

After Hours/Weekend Sales: (888) 999-1522

We would love to hear from you!  If you have any questions or comments, please feel free to contact us at any time.  Michael, Eugene, or another partner will be sure to help with expert advice and support - you can also request a phone call and one of us will give you a shout as soon as we can. 

We check on our email inflow very often, so you should receive a response within a couple of hours, and often instantly!  We take pride in effectively communicating with all of our customers, and would love to help you have clean and healthy air in your home. 

We do also have a live chat option via the little widget at the bottom of your screen. 

To reach us by mail, contact

FactoryPure
13814 Lookout Road
San Antonio, TX 78233

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