Reviews

See our great product reviews at factorypure.com.
Based on 6185 reviews
78%
(4847)
8%
(493)
5%
(282)
3%
(166)
6%
(397)
Perfect Product

We ordered this because shipping was weeks out in other places. We received this product within 5-7 days. Our electrician installed it in my yard for my new oasis pool/cabana area! So excited! Customer service was via email and they answered all questions quickly!

Champion 3100/3400W Dual Fuel Generator

Wonder tool for RV. Choice of fuel, 30 amp ready. Enough power to run a mid size travel trailer.

Generac GP17500E 17500W/26250W Gas Generator Electric Start New

I can only rate Factory Pure as this point and that is 5 star!!!!

I just recently received my generator and have not started it at this point so I can not give an accurate evaluation. I will gladly do so if a new review is sent to me at a later date.

Old models

They shipped a discontinued model. Very misleading.

Generac GP17500E

Order was simple and could not believe it was actually in stock, every other place was out of stock and delivery was months out, but not here. It was shipped right away and delivered within a few days. Couldn't be happier. Highly recommend.

Alumacart Kahuna Junior Beach and Fishing Wagon with Rod Holders New

Healing Light Therapy Laser

So glad that I purchased this device. It is really helping my dog who has issues with his hips. His mobility has greatly improved since using this therapy. Highly recommend.

Best Experience Ever!

When you order an expensive item from a company you have never heard of, it can be a bit unsettling. However I would like to say that FactoryPure is an amazing company. I placed a $3,600 order for a 400 lb. generator on a Saturday, received confirmation of the item shipping on Monday and it was delivered on Thursday into my garage in perfect shape. Thank you for being great!

Love the boat

I was looking to downsize to something I can handle myself, is portable and easily transported , and that has the stability to make my fishing experience more enjoyable. The Sea Eagle 285 fits the bill perfectly. The only reason there are not 5 stars is that the communication about shipping was not fully adequate.

Will not hold temperature. Scalding hot or lukewarm is all you get.

I tried all possible settings but this unit just will not hold temperature. It will go from cold to scalding hot in cycles at best or just deliver lukewarm water. Total garbage.

M J C tx old timer Second K generator

Received 4 week like they said. Put together, very easy. Tested it ran great and hook fan and table saw did great. I like it. I hope I don't every need it for a Hurricane. Thank

Shipping issues

I havent tried out your unit yet but im waiting to recieve another one. The product was damaged upon delivery

No problems!

Arrived on time, no damage and great service!

New to this product

I recently purchased this and I have started my first grow. So far everything has been AWESOME!!!!! The tent....perfect. The light....even better. The inline fan...pretty sweet. all the other small parts....some could be better quality, but performs functions. I would absolutely suggest this to growers. I suggested it to someone last night as a matter of fact.

When my Gen tent arrive I had trouble putting it together, I immediately call the toll free number that was included, I was amazed at how helpful the team member was. He help me understand how to install the item.

Es una maravilla de producto lo estoy utilizando a todo lo que (da ) m encanta gracias muchas gracias thanks thanks

Generac GP15000E

Company seems to stand behind their promises which is rare these days. I had some minor shipping damage when the shipping company did not bolt down the generator to the shipping pallet. The gas tank was damaged and Factory Pure said they are sending out a new tank. I would say they are an excellent company to work with so far. They do need some qc in their shipping department.

I haven’t received it

I still haven’t received it

Dedicated & professional

FactoryPure had the best price for the generators that I wanted (Generac GP17500 and DuroMax12000eh). The DuroMax shipped right away directly from the manufacturer, but unfortunately the shipping company lost it. FactoryPure intervened and made sure everything was handled with little involvement from me. It was a pleasure dealing with their sales team (Hiram, in particular, made sure I was updated with the latest information).

The Generac arrived without issue. Both generators work great and I'm happy with my experience with FactoryPure. I would highly recommend FactoryPure.

Generac GP17500E 17500W/26250W Gas Generator Electric Start New

Great product great company

Love the generator. Website is laid out well. Company communication is outstanding. To the company: stay just the way you are!

good product

it is better than i hoped

Never received

It's been sitting in a shipping station for a month and they wont refund

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