Reviews

See our great product reviews at factorypure.com.
Based on 818 reviews
74%
(607)
12%
(98)
5%
(40)
3%
(23)
6%
(50)
The future of having new age water heaters

Can't say much rite now on the new waterless tank heater Bec haven't installed it of yet. I heard that u have to install pvc piping to get the true saving
value using of it to save money. But I heard that they are great products if used rite.

Good washer, good price, good customer service

The pressure washer works fine. It cost about 1/2 of what a same rating one costs in local stores.
The wand plastic part was damaged in shipping and a free replacement was received in several days (excellent customer service).

Tankless water heater

Everything works as should. Only problem it was advertised as open box unused return when received it's marked refurbished.

Cranked right up

The generator so far is like advertised. It cranked right up with the remote, I tested it running my travel trailer A/C and had no issues. Nice looking machine, quality built, quiet, and fits nicely under the bed cover of my truck (I built a light weight ramp to push it up into the bed of my Chevy 2500 Heavy Duty). Plan to take it with me on a trip to Canada and Alaska. I'll tell you more when I return.

Chapman Generator dual fuel 3400 Watt

Great product and fast delivery.

C

I just unpacked the pressure washer and it has a bent axle and a broken spray wand

4400 pressure washer

It works great came with starter but no battery and directions on how to install battery Missing battery connections so only can use pull start . Would be nice to have battery. Factory pure delivered. Couldn't believe how fast we got it. Price was great can't complain even though it didn't come with battery or directions. Thanks factorypure .

Very happy with product and service

Bought this at factory pure after much research best price. Great info about product on live help. Ordered same day arrived two days later[free shipping]. added oil and gas, connected battery, followed instructions, started first time. Ran for 5 hour break in period, changed oil,started first time again with remote. ready to go boon docking, excellent!!!!

Great transaction

Great product and outstanding customer service

Bad pre-ship inspection, decent customer service

Stove did not function properly out of the box. Needed a new part. This should not happen if it was inspected properly prior to shipping. Company did finally send out the part; but again this should not have been necessary. Otherwise I am happy with it.

Good generator so far

Fairly quiet, remote key flob start. Lighter than some other. Great delivery, nearly overnight!!!

Don't know

We don't have our stove hooked up yet. We didn't receive it until 1/31. Our stove pipe in the wall is 1/2" lower. Bought a 90 degree pipe and that doesn't work so hiring someone to cut and raise pipe in the wall.

Awesome experience

Customer Service was beyond my expectations - the product shipped quickly and arrived unscathed. The 1st time I fired up my generator I was experiencing some issues and contacted customer service. They quickly fielded me to a rep that was familiar with my issue. He walked me through the setup and everything from there was awesome. Generator fires right up, first time, every time!

taking a chance

read reviews on company and some products web site has conflicking return policy. no hassle, read more on web site and says no returns. i will wait to see how the presure washer looks and runs when i recieve it,

So far so good

Received my Transcend mini CPAP last week. Customer service was great. I received the machine quickly. Tested it out a few nights and slept as well if not better than my full size machine. Looking forward to using it on our trip overseas.

Eco110

I live in Alabama and the in ground water temperatures are optinal. But I can only run a sink at full capacity, slow running bath, and shower temperatures.

Best Company Ever

Received my pellet stove sooner than I expected. Was very happy with the unit. It works perfectly and came packaged very well. Also received a follow up email making sure that everything was ok with the product and that I was satisfied. I wish every company operated this way.

Great experience

The people who helped me prior to my order were attentive and took care of my questions well. It was shipped quickly and came in great shape. Now to get it installed.....

Simpson PowerShot PS4240 4200 4 GPM PSI Honda GX390 Gas Pressure

Fast order filling and shipping....excellent machine, Honda power is the best!

Puma compressor

Great price works in my body shop the way it should

Great purchase

Purchased to replace an older Generac 5000. Unit arrived within days, pre-assembled. Unit seem to work well during tests, even with some load applied to it (was surprised it can power one of the burners of the electric stove). The ability to use LPG instead of gasoline is definitely a plus.

Imc490ss ice-o-machine

Don't by refurbished they tall you there like new but that's b/s no warranty but 14 day now I'm out $215.00 dollars, board inside had broken connection this machine was not like new.

Great experience!

Fast shipping and product works great! Will definitely do business with them again

Great purchase & wonderful customer service!

Our generator arrived quickly, even though we ordered it in the height of the Christmas season & it arrived as advertised. We've not gotten to use it extensively yet, but did crank it up & checked it out. We believe we're going to be extremely happy!

Satisfied, and pleased

Very pleased, splitting red oak white oak elm . It doesnt backmdown. Finally something that does what it says it will.

34 watt dual fuel generator

I haven't had chance to use it yet I bought it for my rv but I can say I was very please with factory pure got it in a few days everything looks great.

Champion 2800W/3100W inverter generator

I’ve only ran it a couple times is garage. It does run very quiet the real test will be this summer out camping with it.

General 8000

Arrived safely - however no handle was included..

Great stove.

I am really enjoying the stove. Works great.

Good for the price

I have never bought from this website before. I feel like I took a chance by buying refurbished. It was $150 cheaper then Sam's. The shipping was the fastest in have ever seen. Ordered Wednesday afternoon and received Friday morning. It came with a huge dent on the gas tank. And it was missing the oil dip stick. Aside from that everything else was there. I used it for 4 hours the first day and it worked flawlessly. It really did start on the first pull. The 25" hose is short. I bought a 50" hose already. The sound isn't too bad. The pressure is great. It vibrates a lot. I use 2*4 to hold it in place . Set up was simple and overall I'm really happy with the product. I bought the 3 year warranty and it was still $150 cheaper then the cheapest. I would recommend.

Easy time

Have set up and started. Super easy. Have not plugged into trailer yet, but should be a GO. Fairly quiet on propane. Hope to camp and use this next week.

5/5

Simpson PS3228 PowerShot 3200 PSI 2.8 GPM Honda GX200 Pressure Washer Manufacturer RFB

Pellet stove

Had it for a month now and it hasn’t had any issues so far so good looking at another refurbished unit to put in my barn thanks

5/5

Champion 100297 8000W/10000W Electric Start Duel Fuel Generator New

Dual-Fuel generator 3400 Watt

We purchased this generator to use with our travel trailer when boondocking. Although we have not tried using it to power the 15,000 btu A/C, I suspect it should work just fine. While this unit was rated at 3400 watts (gas), the Champion website FAQs says it is the same as the 3500 watt sold at other brick & mortar dealers . One of the key reasons we purchased this unit was the Dual-Fuel capability. Since we use it while camping, we always have propane available so there is no need to carry gas. The only reason I did not give it 5-stars is it is not as quiet as I would prefer. Although the noise level is certainly acceptable considering it is an inverter generator, I believe there may be units available that run a little quieter.

0 hours

No hours on the one I got, only wear was from shipping, which only took two days! Genny runs smooth but no true testing yet.

5/5

England's Stove Works Summers Heat DuraVent Venting Kit

Castle Serenity pellet stove

Didn’t receive a manual with the stove so I called Castle about an operating manual which they are sending!

Love this

I have to say ,,I had another brand of tankless water heater before ordering this Marey GA16LPETL 4.3 GPM ,,,,The heater I had was noisy and you had to adjust the water input and gas input to arrive at the temp. you wanted,,,,The Marey is like driving a luxuary car...Its quiet ,,,You just set the digital temp,,,,And its great,,,Yes I would recommend this heater,,,And its well priced,,!

5/5

Marey GA16NGDP 4.3 GPM Tankless Water Heater Open Box

Earthquake badger purshase.

I have not used the rotoriller yet.
FedEx shipping is questionable, box was in terrible shape, I did open and assemble the rototiller, it runs, would suggest you consider alternative shippers.

Generator cover

Great cover,good quality,fits good.

Delivered as promised

Picked up a refurbished GP17500 for hurricane season. Great experience ! The scheduled delivery date was confirmed by a very nice young lady and delivered on time. Works like a charm. Only about 1/2 run time on it. Only missing a couple of cotter pins...no big deal.

Excellent customer service

Nice people. Easy transaction!
Thanks!

Free Shipping

Great generator! Fast delivery, unfortunately free delivery does not mean free to your home. The generator came on a 18 wheeler and had to be delivered at a business if the shipping was free. You can pay extra to have it delivered to your home.

Gen.

It was everything it was advertised as

Shipper

Set on the shippers dock 5 -6 days

Castle Serenity, best pellet stove out there.

Before I bought my Castle Serenity pellet stove I did quite a bit of research on it and other brands of comparable size. The amount of positive reviews accompanied with a reasonable price tag made the purchase a must do. I received excellent communication from Factory Pure and delivery was a breeze. The installation is straight forward and programming easy. The functionality is superb, actually better than I expected. Cleaning the unit is also very user friendly. The stove surprisingly is very efficient and uses less fuel than I expected, too. At the end of the day all I can say is I am more than thrilled with the stove and wish I would have bought it last year, as it would have saved me a fortune in heating costs.

Great buy!!!

The generator arrived already assembled with the exception of the wheels which was cake to assemble. I connected the LPG and it started right up on the first try. Not sure if the meter is working but it showed 0 hrs and generator looks practically new with no scratches.

Sale

Unavailable

Sold Out