We had purchased a Halo Rover from FactoryPure and the unit had issues out of the box. It took several emails back and forth from FactoryPure and from Haloboard. Eventually we ended up sending the unit back for a refund. The refund process was extremely long and delayed which was disappointing. We have another Halo Rover that we got from FactoryPure that has not had the same issues though I would not recommend the extended warranty since it is NOT at home service.
My 9 year old grandson is thrilled with this product.
This Rover is so cool. It has been so much fun. The guys here at Factory Pure are also incredible. Thanks guys
Would definitely recommend and buy from again! Customer service and product above and beyond. Thanks!!