I will answer this for my father. We purchased this for the ease and convenience for older folks. They are not computer wise, and are struggling with the program. If they could hook up to a wall thermostat, they would have a much easier time setting the temps. The miles between them and us, makes helping them figure it out even harder. They do have your number and we have encouraged them to call for help.
This is the best pellet stove we have ever bought. Quick shipping, easy to set up and install. This stove heats our 2700 Square Foot home in the mountains in Tennessee without the need for our electric furnace at all. It burns just over 1 LB per hour. The cost to use the pellet stove VS the electric furnace is a 50 percent savings. Highly recommend this unit.