Ordering from Factory Pure, was as easy as one, two and three. There were no issues with the ordering process. The generator inverter was received a day earlier than promised. Good job Factory Pure! The Champion generator was the issue. We will call it, “my fault,” for not doing enough research. The generator was babied throughout the break-in period. Everything seemed to function as advertised; it is quiet and powerful at 4800 feet above sea level, with the factory carburetor jet. I was so excited to take it on our trip to the White Mountains of Arizona. To make a long story short, the generator ran poorly. It would run and turn off, spit and sputter. We were fortunate that the overnight temperature was in the low thirties. Turning on the RV furnace was a futile attempt. I will say our trip was less than optimal. It would be helpful if Champion generators were sold with a spare high altitude jet included.