Factory Pure was very helpful in tracking the delivery of my generator. It was delivered in very good condition. Assembly was simple.
I put oil and gas in the unit pushed the electric start switch and it started immediately.
My second generator purchase from Factory Pure. No issues with either purchase. Would buy from them again.
To be fair. I've had no dealings with customer service which gets poor reviews. My experience is totally positive with purchase and delivery. Never give 5 stars if you are wondering.
We haven't used it yet. It did start on the first try.
Very good product!
Generator works great. Shipping took way too long.