Great piece of equipment, put it together started right up on both gas and propane. waiting on electrician to hook plugs to my house.
I have not had the opportunity to use this product yet but I can say that the customer service by Factory Pure was excellent. My order was delivered quickly and as stated and when my order was not available due to being out of stock (as stated when I ordered) they contacted me to see if I would like a comparable model sooner and answered my emails very quickly.
Product arrived undamaged and well packed for shipping. OM manual clear and concise on assembly, start up and operation. Quality of product appears to be very good. Output is per specified performance criteria. All in all very happy with product. Of course at this time I can't comment on long term performance, but have no reason to believe I will be disappointed.
I just recently received my generator and have not started it at this point so I can not give an accurate evaluation. I will gladly do so if a new review is sent to me at a later date.
I havent tried out your unit yet but im waiting to recieve another one. The product was damaged upon delivery