Received word that my generator had shipped. Scheduled a time and date for the generator to be delivered. The time was between 1PM and 3PM. At approx 4:30PM I called the shipping company and was then told my shipment would not be delivered today, due to the location that it was loaded on the truck. My item was blocked in by someone who did not accept their items. But I was told I could come pick my item up at the shipping terminal. I explained that I paid $ 79.00 dollars to have it delivered, and I would have appreciated a call letting me know it was not going to be delivered. The guy at the shipping company apologized for the lack of communication. He advised it would be delivered the next day between 7AM and 9am. At 10 AM I called the shipping company and was told the driver was about 30 minutes out. About 11:45 AM I finally received my generator. I unpacked it and put the wheel kit on. Hooked every thing up as instructed and then discovered the battery was dead. Put it on a charger and after a day charging, it runs good.
The unit came with bad battery. I have to jump start every time.
Saved over 400.00 from the Amazon price.
Very fast shipping. Arrived in great shape. Great communication with the shipping company. They were very helpful. Put the wheels on added gas and oil fired right up.
Good experience. Arrived in great shape. Will purchase from FactoryPure again. Thanks!