After waiting for stove to be built for 2 months, when it arrived it was so badly damaged we refused delivery and sent your company pictures of the damage. At this time you have had our money since mid-October and we still do not have a stove and now almost December 1st. What gives with your company that you do not know this information regarding our order.
I love the stove and I cant wait to use it . I have not set it up yet But I'm getting ther. I received it in great shape, FDX did a good job,
I was a little concerned with the size of the unit when it arrived but it has by far been a great unit. I use it in the basement as secondary heat or sole heat source when mild temps out. (Northwest Ohio country weather) I have cut my wood use down by over 50% and haven’t lost any heating percentage. Great stove
I just installed my stove I purchased from Lowe’s. I tried to find out how the stove worked. I talked to three sales people and not one knew anything at all about the stove. After installing the stove I had a very difficult time trying to get the stove to burn. The instructions say not to open the door when burning. It doesn’t seem to be getting any air to the stove. If I crack the door just a very little it burns. When I close it tight it doesn’t burn. Am I doing something wrong? When I try to open the door the smoke fills my house. Could you please tell me what to do. I have been burning wood in my old stove for forty five years and have never had this problem. I said I would never purchase anything again without seeing it work. Please help me solve this problem.
Received my stove in good time. Great stove. However, the fan is extremely noisy, and it gasses off a lot during break in. The cureing of the paint smells and fills the room with paint smoke. Other than those two minor issues. It's a great stove for the price.
Good value, great stove.